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FAQs

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Aliso Viejo FAQs

Weekly lessons are billed at the following rates per lesson for the number of lessons in the month. Upon enrollment, you will pay for the remaining lessons left in the current month.

Then, on the 20th of each month, billing processes for the following month.

  • Private Lessons $55/lesson
  • Perpetual Group Lessons $33/lesson
  • Parent & Me Lessons $30/lesson

Session-based programs like Fast Tracks for example are charged a flat rate for the session as listed at the time of enrollment.

  • Fast Tracks $210/session
    • Please note, if this is the first time your family is participating in swim programs this calendar year, an annual registration fee of $50 will be charged as well.
  • Ages 0-35 months: Students under the age of three are required to wear a Happy Nappy swim diaper. They are available for sale in person at the Aquatic Center front desk and online through other retailers. Please note, swimmers under three without their Happy Nappy, will be unable to enter the facility.
  • Ages 3 and up: It is important to wear proper swim attire during swim lessons. The baggier and bigger the swimsuit fits on students, the harder it will be for them to swim. As students progress to the more advanced swim levels, it is recommended that girls wear one-piece swimsuits and boys wear speedos or jammers.

Use our Swim Level Quiz to determine the perfect level for your swimmer!

For each level that Premier Swim Academy offers, there are a few key skills that the instructor will focus on. It is very important that each of the skills is mastered before students move on to the next level in order to follow the specially designed curriculum. It is common for younger students (3 to 5 years old) to spend more time on the 2nd and 3rd level skills where kicking correctly is crucial. The same is true for older students (5 to 8 years old) to spend more time at advanced levels where a great deal of coordination is required to master skills. Feel free to ask your instructor questions about how you can practice at home to help your student master the required skills to level up!

It is always our goal to pair swimmers with Instructors that fit their needs best! We are happy to advise instructor fits and assist you in making changes.

  • For weekly lessons, depending on what day of the week your swimmer is signed up for, you may be charged a different amount from month to month. The reason for this is that we charge you for the number of lessons your swimmer will have in the month. For instance, if your swimmer swims on Mondays and there are 4 Mondays in April, and 5 Mondays in May, your monthly fee will be greater in May.
  • In addition, if you started your lessons mid-month, your monthly rate was prorated to reflect the number of lessons you have left in the month.

Absolutely! We have specific viewing areas for parents to watch and enjoy lessons at each facility.

For the beginning levels of swim lessons, we recommend that your swimmer does not wear goggles. Students will become reliant on goggles and may have a harder time if there is ever a water-related emergency. As students show comfort opening
their eyes under the water without goggles, instructors will then recommend that they may start to wear goggles.

All of our instructors track their students’ progression throughout their swim levels.

  • There are two ways that you can get this information:
    • Ask your instructor after your class to see which skills your student is mastering, and which skills still need some practice.
    • Connect with one of our Deck Managers on deck

In the early stages of learning to swim, it is not uncommon for students to cry. If this happens, it’s best to let the instructors work their magic and have parents stay back or even “hide” (or watch from an area that your student cannot see you). Parent
involvement not only undermines the instructors but will ultimately hinder the learning process. Trust our instructors to take care of your swimmer – they are in good hands!

All you need to bring to your swim lessons is a swimsuit, towel, and a great attitude!

Premier Swim Academy will provide all the toys and tools used to teach the best swim lessons.

Yes, parents must stay on the deck of the pool that lessons are running out of as it is the job of each parent to always supervise and keep eyes on their swimmer(s).

While students are in lessons, the instructors will be in charge. Before and after lessons it falls to the parents and not the staff to be supervising students.

Our lifeguards are not a replacement for parental supervision.

  • Any swimmers under the age of 3 years old are required to wear a Happy Nappy swim diaper. This rule is required for all swimmers, whether in lessons or not, to ensure the safety of you and others, and to limit any unwanted pool closures. If your swimmer has an accident in the pool and is not wearing the proper swim attire, a cleaning fee will be assessed to your account.
  • Happy Nappy diapers are offered as diaper, jammer, and full swimsuits styles all with a built-in diaper offering a variety of options as you get ready for your swimmer’s lessons!

Just check in with our friendly front-desk staff when you arrive for your lesson! You will be directed where to meet your instructor to start your swim lesson right on time.

  • Taking a break from lessons entails dropping swim lessons and re-enrolling when you are ready to continue!
  • Swim lessons drop requests can be submitted at any point by completing the Swim Lesson Drop Request Form. Keep in mind that once you have started the month of lessons, you are committed to complete the month and there will be no refunds or account credits for cancelling after the 1st of the month.
  • Swim Lesson drop requests must be submitted prior to the 15th of the month, to avoid being charged for the next month’s lessons on the 20th (Premier charges for the next month’s lessons on the 20th of the month i.e. January 20th for February lessons).

We offer these makeup classes for free because simply said, we want to promote water safety and make sure that all swimmers are staying consistent with their learning, and we understand that as parents, life happens, and flexibility is important.

With that said, we want to make you aware of our unlimited makeup policy to avoid any confusion or frustration:

  • It is required that you give 24-hour notice of your absence for your active enrollment(s) to allow us to offer makeup opportunities for other students. If you do not give 24-hour notice, you will not be eligible for a makeup token.
  • Makeup tokens remain on your account forever; however, they are NOT eligible to be refunded if you take a break from lessons. This means there is no cash value for makeup tokens, therefore makeup tokens cannot be applied towards tuition. If
    you take a break, unused tokens will be on your account when you return. There is no expiration for makeup tokens.
  • Makeup lessons can only be used if the student to which the makeup token is being applied is currently enrolled in lessons.
    o 4. Once you schedule your makeup lessons, we cannot reschedule it or issue the makeup token back to the account. Unfortunately, it is a limitation of our registration system that cannot be bypassed.
  • Makeup lessons can only be scheduled up to 6 days in advance.
  • Two group lesson tokens can be combined for a private lesson makeup.

To schedule an absence, check for makeup availability, and schedule a makeup, you can either log in on the Parent Portal or give us a call at (949) 716-3333.

We sure do! The following discounts apply to Perpetual, Private, and Parent & Me lessons.

  • Multi-Class Discount:
    • 10% of any additional weekly class of the same program for the same student. Ex: Someone enrolled in three perpetual lessons, gets two of them at a 10% off.
  • Sibling Discount:
    • 10% off lessons for your second swimmer, third swimmer, and so on. Friends may not combine into one family.

On the day of your lesson, swimmers may come up to 30 minutes prior to their start time and then stay as long as the want after to enjoy the Aliso Viejo Aquatic Center through our Stay and Play perk! On days that you do not have a lesson, you may purchase a day-pass

The Aliso Viejo Aquatic Center hours are listed HERE and change with the seasons. See you on deck!

We are happy to assist you in transferring to an available time that better fits your schedule. To assist, please give us a call at (949) 716-3333.

Schedule your tryout HERE. We look forward to seeing you on deck!!

Click HERE to book your party and learn about our different party packages. Don’t see a time that works for you, or have questions? Give us a call at (949) 716-3333 to see if there may be any new opportunities!

Yes, we do!! Learn more and enroll HERE.

GROUP SWIM LESSONS FAQS

Parent and Me (6 months to 3 years old) cost $27.00 per class.
4 Lessons (4 Weeks) = $108.00
5 Lessons (5 Weeks) = $135.00

Group Swim Swim Lessons (3 years old and older) cost $28.50 per class (average of $114.00 per month).

Private Lessons cost $57.00 per class (average of $228.00 per month).

If you choose to take multiple classes per week, simply multiply the rate by the number of classes you plan on taking per week.

It is important to wear proper swim attire during swim lessons. The baggier and bigger the swimsuit fits on students, the harder it will be for them to swim. As students progress to the more advanced swim levels, it is recommended that girls wear one-piece swimsuits and boys wear speedos or jammers.

Students in our Parent and Me program are very strongly encouraged to wear a Happy Nappy swim diaper. They are available for sale in our retail store.

Use our Swim Level quiz to determine the perfect level for your swimmer!

For each level that Premier Swim Academy offers, there are a few key skills that the instructor will focus on. It is very important that each of the skills is mastered before students move on to the next level in order to follow the specially designed curriculum. It is common for younger students (3 to 5 years old) to spend more time on the 2nd and 3rd level skills where kicking correctly is crucial. The same is true for older students (5 to 8 years old) to spend more time at advanced levels where a great deal of coordination is required to master skills. Feel free to ask your instructor questions about how you can practice at home to help your student master the required skills to level up!

Depending on what day of the week your swimmer is signed up for, you may be charged a different amount from month to month. The reason for this is that we charge you for the number of lessons your swimmer will have in the month. For instance, if your swimmer swims on Mondays, there are 4 Mondays in April, and 5 Mondays in May, therefore, your monthly fee will be greater in May.

In addition, if you started your lessons mid-month, your monthly rate was prorated to reflect the number of lessons you have left in the month.

PRIVATE SWIM LESSONS FAQS

It is always our goal to pair swimmers with Instructors that fit their needs best! We are happy to make adjustments at any time.

It is important to wear proper swim attire during swim lessons. The baggier and bigger the swimsuit fits on students, the harder it will be for them to swim. As students progress to the more advanced swim levels, it is recommended that girls wear one-piece swimsuits and boys wear speedos or jammers.

Students in our Parent and Me program are very strongly encouraged to wear a Happy Nappy swim diaper. They are available for sale in our retail store.

Depending on what day of the week your swimmer is signed up for, you may be charged a different amount from month to month. The reason for this is that we charge you for the number of lessons your swimmer will have in the month. For instance, if your swimmer swims on Mondays, there are 4 Mondays in April, and 5 Mondays in May, therefore, your monthly fee will be greater in May.

In addition, if you started your lessons mid-month, your monthly rate was prorated to reflect the number of lessons you have left in the month.

CHILD SWIM LESSONS FAQS

Absolutely! We have specific viewing areas for parents to watch and enjoy lessons at each facility.

For the beginning levels of swim lessons, we recommend that your child does not wear goggles. Students will become reliant on goggles and may have a harder time if there is ever a water-related emergency. As students show comfort opening their eyes under the water without goggles, instructors will then recommend that they may start to wear goggles.

All of our instructors track their students’ progression throughout their swim levels. There are two ways that you can get this information:

  1. Ask your instructor after your class to see which skills your student is mastering, and which skills still need some practice.
  2. Check out your student’s progress online through the Parent Portal. Your instructor will update your swimmer’s skill chart by the end of each day.

In the early stages of learning to swim, it is not uncommon for students to cry. If this happens, it’s best to let the instructors work their magic and have parents stay back or even “hide” (or watch from an area that your student cannot see you). Parent involvement not only undermines the instructors but will ultimately hinder the learning process. Trust our instructors to take care of your child – they are in good hands!

All you need to bring to your swim lessons is a swimsuit, towel, and a great attitude! Premier Swim Academy will provide all the toys and tools used to teach the best swim lessons.

It is important to wear proper swim attire during swim lessons. The baggier and bigger the swimsuit fits on students, the harder it will be for them to swim. As students progress to the more advanced swim levels, it is recommended that girls wear one-piece swimsuits and boys wear speedos or jammers.

Students in our Parent and Me program are very strongly encouraged to wear a Happy Nappy swim diaper. They are available for sale in our retail store.

For each level that Premier Swim Academy offers, there are a few key skills that the instructor will focus on. It is very important that each of the skills is mastered before students move on to the next level in order to follow the specially designed curriculum. It is common for younger students (3 to 5 years old) to spend more time on the 2nd and 3rd level skills where kicking correctly is crucial. The same is true for older students (5 to 8 years old) to spend more time at advanced levels where a great deal of coordination is required to master skills. Feel free to ask your instructor questions about how you can practice at home to help your student master the required skills to level up!

Depending on what day of the week your swimmer is signed up for, you may be charged a different amount from month to month. The reason for this is that we charge you for the number of lessons your swimmer will have in the month. For instance, if your swimmer swims on Mondays, there are 4 Mondays in April, and 5 Mondays in May, therefore, your monthly fee will be greater in May.

In addition, if you started your lessons mid-month, your monthly rate was prorated to reflect the number of lessons you have left in the month.

Adult Swim Lessons Faqs

Depending on what day of the week your swimmer is signed up for, you may be charged a different amount from month to month. The reason for this is that we charge you for the number of lessons your swimmer will have in the month. For instance, if your swimmer swims on Mondays, there are 4 Mondays in April, and 5 Mondays in May, therefore, your monthly fee will be greater in May.

In addition, if you started your lessons mid-month, your monthly rate was prorated to reflect the number of lessons you have left in the month.

FACILITY FAQS

It is the job of each parent to supervise and keep eyes on their children at all times. While students are in lessons, the instructors will be in charge. Before and after lessons it falls to the parents and not the staff to be supervising students.

Any swimmers under the age of 3 years old are required to wear a disposable swim diaper AND a vinyl swim diaper cover. This rule is required for all swimmers, whether in lessons or not, to ensure the safety of you and others, and to limit any unwanted pool closures. If your child has an accident in the pool and is not wearing the proper swim attire, a $100 cleaning fee will be assessed to your account.

Just check in with our friendly front-desk staff when you arrive for your lesson! You will be directed where to meet your instructor to start your swim lesson right on time.

Swim lessons drop requests can be submitted at any point by completing the Swim Lesson Drop Request Form. Keep in mind that once you have started the month of lessons, you are committed to complete the month and there will be no refunds or account credits for canceling after the 1st of the month. Swim Lesson drop requests must be submitted prior to the 15th of the month, to avoid being charged for the next month’s lessons on the 20th (Premier charges for the next month’s lessons on the 20th of the month i.e. January 20th for February lessons).

We offer these makeup classes for free because simply said, we want to promote water safety and make sure that all swimmers are staying consistent with their learning, and we understand that as parents, life happens, and flexibility is important.

With that said, we want to make you aware of our unlimited makeup policy to avoid any confusion or frustration:
1. It is required that you give 24-hour notice of your absence for your active enrollment(s) to allow us to offer makeup opportunities for other students. If you do not give 24-hour notice, you will not be eligible for a makeup token.

2. Makeup tokens remain on your account forever; however they are NOT eligible to be refunded if you take a break from lessons. This means there is no cash value for makeup tokens, therefore makeup tokens cannot be applied towards tuition. If you take a break, unused tokens will be on your account when you return. There is no expiration for makeup tokens.

3. Makeup lessons can only be used if the student to which the makeup token is being applied is  currently enrolled in lessons.

4. Once you schedule your makeup lessons, we cannot reschedule it or issue the makeup token back to the account. Unfortunately, it is a limitation of our registration system that cannot be bypassed.

5. Makeup lessons can only be scheduled up to 6 days in advance.

6. Two group lesson tokens can be combined for a private lesson makeup.

We have plenty of parking located just outside of the facility. We ask that you please exercise extreme caution when driving through the parking lot as there are always little swimmers moving from the car to the pool and the pool to the car.

Fees Faqs

Parent and Me (6 months to 3 years old) cost $25.50 per class.

Group Swim Swim Lessons (3 years old and older) cost $26.50 per class (average of $100.00 per month)

Private Lessons cost $53.00 per class (average of $212.00 per month).

If you choose to take multiple classes per week, simply multiply the rate by the number of classes you plan on taking per week.

GROUP SWIM LESSONS FAQS

Parent and Me (6 months to 3 years old) cost $27.00 per class.

Group Swim Swim Lessons (3 years old and older) cost $28.50 per class (average of $114.00 per month)

Private Lessons cost $57.00 per class (average of $228.00 per month).

If you choose to take multiple classes per week, simply multiply the rate by the number of classes you plan on taking per week.

It is important to wear proper swim attire during swim lessons. The baggier and bigger the swimsuit fits on students, the harder it will be for them to swim. As students progress to the more advanced swim levels, it is recommended that girls wear one-piece swimsuits and boys wear speedos or jammers.

Students in our Parent and Me program are very strongly encouraged to wear a Happy Nappy swim diaper. They are available for sale in our retail store.

Use our Swim Level quiz to determine the perfect level for your swimmer!

For each level that Premier Swim Academy offers, there are a few key skills that the instructor will focus on. It is very important that each of the skills is mastered before students move on to the next level in order to follow the specially designed curriculum. It is common for younger students (3 to 5 years old) to spend more time on the 2nd and 3rd level skills where kicking correctly is crucial. The same is true for older students (5 to 8 years old) to spend more time at advanced levels where a great deal of coordination is required to master skills. Feel free to ask your instructor questions about how you can practice at home to help your student master the required skills to level up!

Depending on what day of the week your swimmer is signed up for, you may be charged a different amount from month to month. The reason for this is that we charge you for the number of lessons your swimmer will have in the month. For instance, if your swimmer swims on Mondays, there are 4 Mondays in April, and 5 Mondays in May, therefore, your monthly fee will be greater in May.

In addition, if you started your lessons mid-month, your monthly rate was prorated to reflect the number of lessons you have left in the month.

PRIVATE SWIM LESSONS FAQS

It is always our goal to pair swimmers with Instructors that fit their needs best! We are happy to make adjustments at any time.

It is important to wear proper swim attire during swim lessons. The baggier and bigger the swimsuit fits on students, the harder it will be for them to swim. As students progress to the more advanced swim levels, it is recommended that girls wear one-piece swimsuits and boys wear speedos or jammers.

Students in our Parent and Me program are very strongly encouraged to wear a Happy Nappy swim diaper. They are available for sale in our retail store.

Depending on what day of the week your swimmer is signed up for, you may be charged a different amount from month to month. The reason for this is that we charge you for the number of lessons your swimmer will have in the month. For instance, if your swimmer swims on Mondays, there are 4 Mondays in April, and 5 Mondays in May, therefore, your monthly fee will be greater in May.

In addition, if you started your lessons mid-month, your monthly rate was prorated to reflect the number of lessons you have left in the month.

CHILD SWIM LESSONS FAQS

Absolutely! We have specific viewing areas for parents to watch and enjoy lessons at each facility.

For the beginning levels of swim lessons, we recommend that your child does not wear goggles. Students will become reliant on goggles and may have a harder time if there is ever a water-related emergency. As students show comfort opening their eyes under the water without goggles, instructors will then recommend that they may start to wear goggles.

All of our instructors track their students’ progression throughout their swim levels. There are two ways that you can get this information:

  1. Ask your instructor after your class to see which skills your student is mastering, and which skills still need some practice.
  2. Check out your student’s progress online through the Parent Portal. Your instructor will update your swimmer’s skill chart by the end of each day.

In the early stages of learning to swim, it is not uncommon for students to cry. If this happens, it’s best to let the instructors work their magic and have parents stay back or even “hide” (or watch from an area that your student cannot see you). Parent involvement not only undermines the instructors but will ultimately hinder the learning process. Trust our instructors to take care of your child – they are in good hands!

All you need to bring to your swim lessons is a swimsuit, towel, and a great attitude! Premier Swim Academy will provide all the toys and tools used to teach the best swim lessons.

It is important to wear proper swim attire during swim lessons. The baggier and bigger the swimsuit fits on students, the harder it will be for them to swim. As students progress to the more advanced swim levels, it is recommended that girls wear one-piece swimsuits and boys wear speedos or jammers.

Students in our Parent and Me program are very strongly encouraged to wear a Happy Nappy swim diaper. They are available for sale in our retail store.

For each level that Premier Swim Academy offers, there are a few key skills that the instructor will focus on. It is very important that each of the skills is mastered before students move on to the next level in order to follow the specially designed curriculum. It is common for younger students (3 to 5 years old) to spend more time on the 2nd and 3rd level skills where kicking correctly is crucial. The same is true for older students (5 to 8 years old) to spend more time at advanced levels where a great deal of coordination is required to master skills. Feel free to ask your instructor questions about how you can practice at home to help your student master the required skills to level up!

Depending on what day of the week your swimmer is signed up for, you may be charged a different amount from month to month. The reason for this is that we charge you for the number of lessons your swimmer will have in the month. For instance, if your swimmer swims on Mondays, there are 4 Mondays in April, and 5 Mondays in May, therefore, your monthly fee will be greater in May.

In addition, if you started your lessons mid-month, your monthly rate was prorated to reflect the number of lessons you have left in the month.

Adult Swim Lessons Faqs

Depending on what day of the week your swimmer is signed up for, you may be charged a different amount from month to month. The reason for this is that we charge you for the number of lessons your swimmer will have in the month. For instance, if your swimmer swims on Mondays, there are 4 Mondays in April, and 5 Mondays in May, therefore, your monthly fee will be greater in May.

In addition, if you started your lessons mid-month, your monthly rate was prorated to reflect the number of lessons you have left in the month.

FACILITY FAQS

It is the job of each parent to supervise and keep eyes on their children at all times. While students are in lessons, the instructors will be in charge. Before and after lessons it falls to the parents and not the staff to be supervising students.

Any swimmers under the age of 3 years old are required to wear a disposable swim diaper AND a vinyl swim diaper cover. This rule is required for all swimmers, whether in lessons or not, to ensure the safety of you and others, and to limit any unwanted pool closures. If your child has an accident in the pool and is not wearing the proper swim attire, a $100 cleaning fee will be assessed to your account.

Just check in with our friendly front-desk staff when you arrive for your lesson! You will be directed where to meet your instructor to start your swim lesson right on time.

Swim lessons drop requests can be submitted at any point by completing the Swim Lesson Drop Request Form. Keep in mind that once you have started the month of lessons, you are committed to complete the month and there will be no refunds or account credits for canceling after the 1st of the month. Swim Lesson drop requests must be submitted prior to the 15th of the month, to avoid being charged for the next month’s lessons on the 20th (Premier charges for the next month’s lessons on the 20th of the month i.e. January 20th for February lessons).

We offer these makeup classes for free because simply said, we want to promote water safety and make sure that all swimmers are staying consistent with their learning, and we understand that as parents, life happens, and flexibility is important.

With that said, we want to make you aware of our unlimited makeup policy to avoid any confusion or frustration:
1. It is required that you give 24-hour notice of your absence for your active enrollment(s) to allow us to offer makeup opportunities for other students. If you do not give 24-hour notice, you will not be eligible for a makeup token.

2. Makeup tokens remain on your account forever; however they are NOT eligible to be refunded if you take a break from lessons. This means there is no cash value for makeup tokens, therefore makeup tokens cannot be applied towards tuition. If you take a break, unused tokens will be on your account when you return. There is no expiration for makeup tokens.

3. Makeup lessons can only be used if the student to which the makeup token is being applied is  currently enrolled in lessons.

4. Once you schedule your makeup lessons, we cannot reschedule it or issue the makeup token back to the account. Unfortunately, it is a limitation of our registration system that cannot be bypassed.

5. Makeup lessons can only be scheduled up to 6 days in advance.

6. Two group lesson tokens can be combined for a private lesson makeup.

We have plenty of parking located just outside of the facility. We ask that you please exercise extreme caution when driving through the parking lot as there are always little swimmers moving from the car to the pool and the pool to the car.

Fees Faqs

Parent and Me (6 months to 3 years old) cost $25.50 per class.

Group Swim Swim Lessons (3 years old and older) cost $26.50 per class (average of $100.00 per month)

Private Lessons cost $53.00 per class (average of $212.00 per month).

If you choose to take multiple classes per week, simply multiply the rate by the number of classes you plan on taking per week.